TERMS & CONDITIONS

1. Use of Platform

Welcome to Cosmista (“Site” or “Cosmista”). The websites and retail stores under the Cosmista name are owned and operated by JAVI INDUSTRIES LLP, a company incorporated under the Companies Act, 2013, with its registered office at NSP Netaji Subhash Place, 202, Delhi, DL, 110034, IN.

By accessing our Site—whether via desktop, mobile browser, or mobile application—you agree to the Terms of Use and all policies governing your usage. If you do not agree with any part of these Terms, please discontinue use of the Platform.

Cosmista reserves the right to modify these Terms at any time without prior notice. Updated versions will be posted on the Site, and continued use of the Platform will constitute acceptance of the revised Terms.

2. Privacy Practices

We value your privacy and safeguard your personal information in accordance with our Privacy Policy. By using the Site, you agree to the collection and use of your data as described in the Privacy Policy, which may be updated from time to time.

3. Your Account

This Site is intended for use by adults. If you are using the Site on behalf of a minor, you are responsible for supervising such use.

You are responsible for maintaining the confidentiality of your account and password. All activities that occur under your account will be deemed your responsibility.

Cosmista reserves the right to suspend or terminate accounts without notice if any Terms are violated.

4. Product & Service Information

Cosmista strives for accuracy in product descriptions, pricing, and availability. However, typographical or technical errors may occur. Product images are indicative and may differ from actual items.

We reserve the right to correct errors and update information without prior notice, including after an order is placed.

5. Product Use & Services

All products and services available on the Platform are for personal or professional use only and may not be resold.

In case of side effects or product-related issues, the manufacturer or service provider will be solely responsible. Please review product instructions and consult professionals when needed.

6. Recommendations

Any recommendations provided on the Site are purely informational and do not constitute endorsements by Cosmista.

7. Pricing Information

Product prices may change without notice. Errors in pricing may occur, and Cosmista reserves the right to cancel or modify orders in such cases.

If an incorrect price is found after order placement, we may contact you for confirmation or cancel the order and issue a refund.

8. Mode of Payment

We accept the following payment methods:

  • Credit/Debit Cards/UPI
  • Net Banking
  • Reward Points (if applicable)
  • Cash on Delivery (COD)

9. Chat/Call Functionality

  • Cosmista may suspend chat/call services without notice.
  • Conversations may be recorded for quality and reference.
  • Users must not share unlawful, abusive, or inappropriate content.
  • You authorize Cosmista to call, chat, SMS, or email regarding orders and updates.

10. User Content

Any content uploaded, posted, or transmitted by users is their sole responsibility. You agree not to upload or share content that is harmful, infringing, offensive, illegal, or violates third-party rights.

Cosmista reserves the right to remove or refuse any content that violates these terms.

11. Intellectual Property Rights

All trademarks, logos, and content on the Site, including text, images, graphics, and software, are the property of Cosmista or its licensors. Unauthorized reproduction or modification is prohibited.

12. Limited License

Cosmista grants a limited, non-transferable, revocable license for personal and non-commercial use of the Site. All other rights remain reserved.

13. Representations & Warranties

The Site is provided “AS IS”. Cosmista makes no warranties regarding accuracy, availability, or uninterrupted access and shall not be liable for any losses arising from Site usage.

14. Disclaimer & Limitation of Liability

Cosmista will not be liable for indirect, incidental, or consequential damages arising from use of the Site. Your sole remedy in case of dissatisfaction is to stop using the Platform.

15. Links to Third-Party Sites

Links to external websites are provided for convenience only. Cosmista does not endorse or control third-party content and is not responsible for their policies or services.

16. Termination

Cosmista may terminate your access at any time without notice. Upon termination, all downloaded materials must be destroyed.

17. Indemnity

You agree to indemnify Cosmista and its affiliates from claims arising from misuse, violations, or unlawful actions related to your use of the Site.

18. Governing Law & Jurisdiction

These Terms are governed by Indian law. Courts in Delhi shall have exclusive jurisdiction. Disputes will be resolved via arbitration in Delhi under the Arbitration and Conciliation Act, 1996.

19. Site Security

  • Unauthorized access or attempts to breach Site security are strictly prohibited.
  • Violations may lead to civil or criminal action.

20. Entire Agreement

These Terms constitute the complete agreement between you and Cosmista. If any part is deemed invalid, the remaining provisions will continue in effect.