Shipping Policy – Cosmista.com

Thank you for shopping at Cosmista.com. Below is our detailed shipping policy for orders across India.

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Order Processing

• Orders are processed within 2–5 business days.
• Dispatch days: Monday to Saturday (excluding public holidays).
• Processing may take longer during festivals, sales, or stock delays.
• You will receive an email/SMS with tracking details after dispatch.

Shipping Timeframes

• Major Cities: 1–7 business days
• Other Urban Areas: 2–10 business days
• Rural / Remote Areas: 5–12 business days

Note: Unexpected courier delays, weather, or logistical issues may extend these timelines.

Shipping Charges

• Free shipping may be available on select items or order amounts.

Delivery & Tracking

• A tracking link will be sent to you via email/SMS once your order ships.
• If delivery is missed, couriers may reattempt or contact you.

Delays or Missing Deliveries

If your order is not delivered within 20 business days, please contact us:

Email: support@cosmista.com
Please include your order number for faster assistance.

Incorrect Address & Reshipping

• Orders returned due to incorrect address, unreachable contact, or refusal may incur reshipping fees.
• If you entered the wrong address, contact us immediately before dispatch.

Restricted Items

Some products may have shipping restrictions based on courier or regional regulations. These will be mentioned on the product page if applicable.

Customer Support

Email: support@cosmista.com